Disclaimer & Privacy Policy

DISCLAIMER

Laternarius Co., Ltd. is a translation agency that provides reliable service to clients, taking all possible measures to ensure that our translation is accurate. However, some minor errors may be observed due to cultural differences and subtle nuances between source and target languages. In the case of apparent mistranslation or gross negligence, we will correct the erroneous part or the translation fee may be returned if requested. However, we shall not bear any liability or be held responsible for any kind of indirect or consequential damages that may cause to clients with a use of our translation.

OUR COMMITMENT TO CLIENTS’ PRIVACY

Laternarius Co., Ltd., (hereafter referred to as “Company”) is aware of sensitive/proprietary nature of information we regularly handle in our commerce activities. Therefore, we are committed to protecting clients’ privacy and ensuring that clients’ information is completely secure. Once we take in clients’ information, it is accessible to our authorized personnel only. The clients’ information provided on our website or at office will be held strictly confidential.

Our Company sets forth a privacy policy (hereafter referred to as Policy) in regard to handling the clients’ private information in the pursuance of providing translation services (hereafter referred to as “Service”) on this website. We enforce our privacy policies within the company.

  1. DEFINITION
    “Personal Information” shall mean any information defined in the “Act on the Protection of Personal Information.”, a Japanese law, relating to a living individual including a name, date of birth, address, phone number, contact information or other descriptions whereby a specific individual can be identified recorded or otherwise expressed using physical features, other information such as health insurance ID of health insurance card which can be readily collated with other information that belongs to a specific individual.

  2. COLLECTION OF CLIENTS’ PERSONAL INFORMATION
    Company usually asks clients for personal information when clients use contact form on Company’s website such as name, phone number and email address. We also collect transaction record or information on the trade carried out between clients and Company that may include clients’ personal information.

  3. PURPOSE OF COLLECTION OF CLIENTS’ PERSONAL INFORMATION
    The purposes of collecting clients’ information are described as below.

    ・To provide clients with the requested Services and operational activities. This includes the use of information for translating the contents of the requested document, completing transactions, or communicating back to the clients.

    ・To use credit card numbers only for payment processing and are not used for any other purpose.

    ・Any other matter pertaining to the purposes stated above.

  4. DELETION OF DATA AFTER USE
    Company will delete the personal data without delay when such utilization has become unnecessary.

  5. ALTERING AN UTILIZATION PURPOSE
    Company will, in case of altering a utilization purpose, not do so beyond the scope recognized reasonably relevant to the pre-altered utilization purpose. Company will in case of altering a utilization purpose, inform a client, or disclose it online.

  6. A THIRD-PARTY PROVISION OF CLIENTS’ PERSONAL INFORMATION
    ・ Company will share clients’ information with third parties only to the extent necessary to provide the Services and Service requested by clients. All such third parties are prohibited from using clients’ personal information except to provide these Services and they are required to maintain the confidentiality of clients’ information.

・ Company will, except in those cases described in the following, not provide personal information to a third-party without clients’ consent.

・Company will not release clients’ personal information to authorities unless required by laws such as Act on Protection of Personal Information or any other laws, search warrant, court order, or a request conducted by investigative authorities.

  1. MODIFICATION OF PRIVACY POLICY
    The Company’s privacy policy can, except as otherwise stated in laws or other clauses in this policy, be modified without informing clients from time to time, and this will be effective immediately upon posting on this website.

  2. DISCREPANCY BETWEEN JAPANESE AND ENGLISH VERSION
    English text of Company’s Policy is a translation of the original Japanese articles for reference purposes only. In case of a discrepancy, the original Japanese version will prevail.

PERSON OF CONTACT
If you have any questions or problems with any aspect of our privacy policy or its implementation, please contact us.

Masayo Hanashiro, Representative Director.
L. Translation Services
Laternarius Co., Ltd
service@laternarius.jp